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Open 7 Days a Week
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01604 673000

Please email with order queries

Contact Us

Business Hours of Trading: 

9am - 6pm (Monday-Friday)
9am - 5pm (Saturday) | 11am - 2pm (Sunday)

Retail Stores are currently closed due to COVID-19 restrictions:

We have regrettably taken the difficult decision to temporarily close our telephone lines and live chat service until further notice. Customers are therefore urged to make contact via email only, while our team work to respond to customer email queries as quickly as possible.

Sales Enquires


Delivery Enquires

(typical response time within 1-3 working days).

Refund Requests

(Any refund requests will be processed within 4 hours of request  (Monday to Friday office hours only).

NB: Refunds cannot be reversed once processed. Customers will therefore be advised to create a new order on the website. Please be aware that after we have actioned the refund, it could take five working days for the funds to show in your account, depending on each bank's processes.

Warranty Support

(typical response time of 48-72 hours)

Product Maintenance and Service Support

(typical response time of 48-72 hours)

Installations (Currently Suspended)

(typical response time of 48-72 hours)

Head Office

Fitness Superstore
13 Gate Lodge Close
Round Spinney

11 Nationwide Stores (Currently closed)

Store times may vary: Please see "FIND A STORE" at the top of the web page.